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Should your business deploy a cloud-based or on-premises VoIP system? What’s the difference between software-based VoIP and its mobile counterpart? Which type of VoIP services will suit you most? Featured below is a compilation of all VoIP options and their details to help you answer those questions. VoIP comes in a variety of forms. Do […]

While Voice over IP (VoIP) phone systems may not get as much attention as the cloud or CRM software, you’ll be happy to know there is an evolution in store for 2018. From new features to market trends, here are our predictions for VoIP in the coming year. Faster networks will improve call quality With […]

With over 1.3 billion monthly active users, Facebook’s Messenger app is an unprecedented success. Facebook is now looking to fully utilize the potential of this monster user base and has therefore added a feature for improving connectivity between local businesses and consumers. Read on to learn how this feature could benefit you! The How By […]

Voice over IP (VoIP) upgrades are the clear choice for businesses that want to cut telecommunications costs and improve customer service. It’s a versatile technology with incredible customizability, and although we do most of the work for you, it’s important to understand the difference between proprietary and open-source systems. What are “proprietary” systems? When most […]

Strategies for attracting new customers are always changing, and Google is shaking things up yet again. Apart from well-placed keywords and link-worthy content, reviews from sites like Facebook and Yelp will be displayed in the search results. How Google changed search results Google’s new search algorithm is designed to lead people to high-quality products and […]

Relying solely on your phone for business communication made perfect sense decades ago. But if you carried that over today, your business would fail. This is because business communications now must include mobility, instant messages, and video conferencing. And to bring it all together seamlessly, you need unified communications. What is unified communications? Unified communications […]

Microsoft unveiled plenty of new developments and upgrades during last month’s Ignite conference, but one that shocked many users is what’s happening to Skype for Business. The tech giant confirmed that they are phasing out Skype for Business and going all in on their new collaboration platform, Microsoft Teams. Upgrades for Teams To phase out […]

Facebook’s not only for posting cat photos, complaining about restaurants, or stalking your ex, it’s also an incredibly effective advertising platform. From small businesses to big corporations, anyone can benefit from Facebook’s marketing tools. Read on to leverage Facebook to your advantage. Why advertise on Facebook? Above all else, the cost-effectiveness of Facebook advertising sets […]

The cloud has become the infrastructure of choice for many business owners. For others, premise-based infrastructures are still favored. So when it comes to VoIP phone systems, which infrastructure is best for your business? Installation and maintenance On-premises VoIP phone systems are installed at your company’s office, typically managed and maintained by your own personnel. […]

Despite the apparent break from international ransomware attacks, hackers are still keeping themselves busy, this time using an adware campaign that could easily be one of their most cunning tricks yet. If you use Facebook Messenger, you need to read this. What is it? Little is known about the adware itself or those behind it, […]