“High Standard of Professional Excellence Projects Completed ON TIME and WITHIN BUDGET”

Hi Stephen,

It gives me great pleasure to write about our feedback on your performances as an IT Specialist Contractor supporting the Samaritan's Purse Australia (SPA) Ltd & the Billy Graham Evangelistic Association (BGEA). Both organizations have their international counterparts engaging actively in disaster relief, long-term life changing projects and evangelistic events.

Navigatum is the first IT Specialist Contractor engaged in provision, maintenance and upgrading work of IT infra-structure of the SPA and BGEA some 18 months ago. The original contract lasted for 12 months and at the time of this feedback report we are currently in the extended period of 6 months.

Since then, Navigatum has successfully accomplished the following tasks within timeframe and financial limits of:

  1. Upgrading and maintenance of server located at Seven Hills, NSW 2147
  2. Extending hardware and software support to colleagues working in National Office, State Offices and on international official duties (at any one time half of our colleagues are working interstate)
  3. Installing and monitoring IT security measure as first measure of security at National Office
  4. Trouble shooting and fine tuning of PCs (both desktops and Notebooks)
  5. Acquisition of non-standard software and hardware as and when required.

Navigatum has worked closely with the undersigned to undertake mid-term and long-term review of the IT Infra-structure
strategy with a view to achieve most effective outcome with the least impact upon users involved. The director, Steven
Swavley and all his staff had tirelessly showed their high standard of professional excellence and a positive attitude
amidst a number of demanding tasks.
I would like to put on record how much our colleague and myself appreciate the extra
effort and goodwill he has put in helping us to retrieve a stolen Notebook in USA.

Should there be occasions where other non-profit organization requires a detailed explanation and testimonial of Navigatum in its
performance and integrity, I will have no reservation in entertaining such request and reference.


Samaritans Purse Australia Ltd.