Portfolio of Fulfilment products & services – Executive summary:

Orientation:

A travel supplier who utilises an electronic (virtual) process as Fulfilment and/or Confirmation will need to supply its customer with a physical proof of the purchase and/or transaction.

For e.g. an airline applying to electronic ticketing the norm is to generate a Passenger Itinerary & Receipt, for the direct on-and-off line sales channels, and to dispatch it as an email.

For all other travel suppliers the basic process remains the same when it comes to generating and dispatching the physical proof of the purchase and/or confirmation albeit the procedures may vary.

Additional information (on request under Contact Us):

> Fulfillment/Confirmation e-applications (PDF presentation).

Assistance:

Whether your company is only seeking advice or would be interested to purchase the licensing fee for our applications and/or systems, we’re here to share our experience and expertise and welcome any type of request!

Available Products (in alphabetical order):

> electronic Booking confirmation (e-BCONF) – Product sheet

> electronic Boarding pass (e-BPASS) – Product sheet

> electronic Internet check-in confirmation (e-ICC) – Product sheet

> electronic Passenger Itinerary & Receipt (e-PIAR) – Product sheet

Instant benefits for a travel provider who would utilise our e-applications:

Travel providers who offer electronic fulfilment and/or confirmation have in most cases already implemented some kind of automated process to generate and dispatch an email, however, many of them seem to:

• Have a limited processing capacity per second.
• Have a limited or no CRM functionality.
• Look very plain (Unstructured, not in colours, not co-branded).
• Have limited or no functionality to handle Affiliate programs (ventures).
• Have limited or no functionality to handle generic and customised Sales and Marketing messages.
• Have limited or no functionality to handle generic and customised Operational notifications.

Each and every one of our applications in the "e-family" caters for the above mentioned limitations and is compatible with any ARS, CRS, GDS or DCS (based on standard Air-imp messages).

Available Services (in alphabetical order):

• Adjusting existing applications to cater for the new/specific environment.
• Building new applications to cater for new/specific business requirements.
• Hosting provider of the applications (based on best practice).
• Identifying the existing Fulfilment and Confirmation processes and procedures.
• Installing the applications.
• Maintenance provider of the application (technical).
• Proposing new/enhanced electronic Fulfilment and Confirmation processes and procedures.
• Supporting provider of the application (technical and commercial).
• Training provider of staff.

 

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