Portfolio of Training products & services – Executive summary:

Orientation:

Training is normally the last phase in a project to be executed.

It is also the last opportunity to ensure success.

Failing to give training enough attention is too often the reason why a positive end result is not achieved.

Learn from some one who has ample experience in this area and adhere to a structured approach.

 

Additional information (on request under Contact Us):

> Training - Generic & Bespoke (PDF presentation).

Assistance:

Whether your company is only seeking advice or would like someone to assist with your training needs, we’re here to share our experience and expertise and welcome any type of request!

Available Products:

     

Generic training methodology

Generic training Cases / templates:

 

• Airline industry / electronic ticketing
• Hotel industry / electronic check-in

Routine to work out Bespoke training Cases / templates

Generic training manuals:

 

• ARS / GDS / DCS transactions

 

e-learning:

• Electronic on-line training program
• Electronic training documentation
• Quick reference cards

Bespoke training programs:

 

• Train-the-Trainer course / execution

• Hands-on training course / execution

Bespoke training Cases / content:

• Orientation
• Objectives
• Content
• Procedures
• Processes
• Definitions
• Assignment
• Transactions
• Output
• Notification to the trainee
• Communication to the customer
• Summary

Available Services:

We work with your organisation to craft bespoke training sessions and material for any type of new products.

We prefer to combine Hands-on training (applications and realistic tasks) with proper manuals and quick reference cards in order to embed the experience.  

We also conduct brush-up and enhancement training courses.

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