9 Things We Do Better
We offer expertise in computer support, network services and IT consulting serving companies throughout Sydney, Hills and Parramatta
- We give you choice. We believe that it is YOUR network and that you should have complete power over it. We do this with our propriety network documentation system and by implementing industry standard solutions. We believe that you should CHOOSE to do business with us. And the only way you can have that choice is for us to set up your network so that you can choose not to do business with us at the drop of a hat – otherwise you are locked in and really don’t have a choice at all!
- Comprehensive Network Documentation. We have developed our proprietary network documentation system. We hand the power over your network back to you and give you your network documentation to keep.
- Industry Standard Solutions. We believe in using industry standard solutions. Your network should be configured and running in a way that any qualified engineer should be able to manage and support.
- Repairs in a Flash. We know you don’t want to waste your valuable time waiting for your computer to be fixed. That’s where our IT support and computer network support services come in. You can always access your computer IT network remotely thanks to this network IT support service. If not, a technician will be sent out the same day.
- We Talk Like You Do. Know that we will answer any computer support & maintenance questions you have so you clearly understand. There is absolutely no intimidating “geek speak” by our IT support technicians.
- Absolute 100% Satisfaction is Our Guarantee. Complete satisfaction will be yours with our products, technology services and IT Consulting. With our IT management services, nothing will get in the way to make sure you are a happy customer.
- A Clear and Certain Outcome – No Unwanted Surprises. Your network or data will not be damaged, that’s a promise. We evaluate first to see if there are any potential risks before we begin computer maintenance services. Any risks will be clearly explained and we will get your authorization before we begin working. Having your files and data backed up beforehand is another way to go.
- All Projects Completed According to Schedule AND Budget – Guaranteed. We won’t surprise you with added or hidden charges as we perform IT consulting and network services. Believe it or not, there are some incompetent and unethical technicians out there, but not us. We make no excuses. We guarantee the completion of your IT support project ON BUDGET and ON TIME which will ultimately lead to success for your company.
- Invoices Will Be Accurate – Guaranteed. Your invoice will be accurate and completely spelled out – guaranteed. There will be no billing surprises since your IT management services bill will be pre-approved by you.